Kaylee Girls Velvet Ball Gown

Q: Is stitching available for this item?

Yes — select our stitching option at checkout and enter your measurements, or send them to our Fashion Consultant on WhatsApp (+92 308 659 6756). Stitched orders are dispatched within 4–5 working days after full payment is received.

Q: What if the item does not fit perfectly?

We accept exchanges within 14 days of delivery for unworn items. If you opted for our stitching service and there is a fit issue, contact us within 7 days and we will arrange free alterations. For unstitched fabric, provide your exact measurements at checkout to avoid any issues.

Q: How do I track my order?

You will receive a DHL or FedEx tracking link via email within 24–48 hours of dispatch. If you have not received tracking after this period, email us at support@uycollection.com or message us on WhatsApp.

Q: How should I care for this piece?

Heavily embroidered and embellished pieces should be dry-cleaned or gently hand-washed in cold water with a mild detergent. Do not machine wash, wring, or tumble dry. Store in a breathable garment bag away from direct sunlight to preserve colours and embellishments.

Q: What is the return policy for this item?

We accept returns within 14 days of delivery for unworn, unaltered items with all original tags and packaging intact. Custom-stitched orders and sale items are non-returnable. Please contact us before sending any return so we can raise a return request for you.

Q: Will I be charged import duties or taxes?

Import duties and taxes may apply depending on your delivery country. These are not included in our prices and are the buyer's responsibility. The majority of our international orders clear customs without extra charges, but we recommend checking your local regulations.

Age	Chest	Waist	Shirt Length	Trouser Length
1–2 Years	20	19	15	15
2–3 Years	21	20	17	17
3–4 Years	22	20.5	19	19
4–5 Years	23	21	21	21
5–6 Years	24	21.5	23	23
6–7 Years	25	22	25	25
7–8 Years	26	22.5	27	27
8–9 Years	27	23	29	29
9–10 Years	28	23.5	31	31
10–11 Years	29	24	33	33
11–12 Years	30	25	35	35
12–14 Years	32	26	37	37
14–16 Years	34	27	39	39