Kaftans

Yes — we ship to 50+ countries including the United States, United Kingdom, Canada, Australia, UAE, Qatar, Saudi Arabia, Germany, Norway, Denmark, Ireland, and more. Every order is dispatched via DHL or FedEx with full end-to-end tracking.

Standard international delivery takes 5–10 business days from dispatch. Express options (3–5 days) are available at checkout. You will receive a tracking link within 24–48 hours of your order shipping.

Import duties, VAT, and customs clearance fees may apply depending on your country. These are the buyer's responsibility and are not included in our prices. Most orders arrive smoothly, but we recommend checking your local customs rules before placing an order.

We accept Visa, Mastercard, American Express, PayPal, Google Pay, and Apple Pay. All transactions are SSL-secured. We do not store your card details.

Absolutely. UY Collection is an authorised stockist of every brand on our website. All pieces are sourced directly from the designer or their official distributors. We never sell replicas or grey-market goods.

We accept returns and exchanges within 14 days of delivery for items that are unworn, unwashed, and in their original packaging with all tags attached. Custom-stitched orders and sale items are final sale. Email support@uycollection.com to start a return.

Yes! We offer professional custom stitching on unstitched fabrics. Full payment is required upfront, and your stitched outfit is dispatched within 4–5 working days. Provide your measurements at checkout or send them to our Fashion Consultant on WhatsApp (+92 308 659 6756).

Each product page includes a size guide specific to that designer. For personalised help with measurements and style, contact our Fashion Consultant on WhatsApp — they respond within a few hours.

Yes — a single flat shipping rate applies to your entire order regardless of the number of items. The shipping cost is calculated at checkout based on your delivery country.

Yes, add a gift message at checkout and we will include a handwritten note with your order. Premium gift wrapping can be added for a small additional charge — select it on the cart page.